Sales administrator (Hong Kong)

Emploi
Sales administrator (Hong Kong)
Our client is a French Company well known for their luxury fragrances they are producing and distributing throuhg their flag ship store, travel retails channels and department stores. Today they are looking for a Sales administrator - 9 month contract that should be converted in permanent position.

The Sales Administrator is the integration point between our customers and the supply chain in France, in order to guarantee that demand is supported. He or she should strive to secure forecasted turnover by being proactive and responsive to different situations.
He/ She is the point of contact for customers with queries about products, orders and deliveries.
 
Core Responsibilities:
 
Receive, process orders and liaise with the supply chain in France:

Checking for product availability

Controlling the received order versus forecasts

Making sure the data in the orders received are correct (updated references ordered…)

Liaising with the Logistics department in France to ensure timely deliveries

When there’s stock issues, liaising with area managers, customers and supply chain in France and seek for the best alternative solution to secure turnover

 
Turnover follow up versus target:

Ensuring sales targets are met and report any deviations

Working closely with the commercial team to monitor order received and highlight any risk in attaining the targeted turnover

 
Analyse customer stock level and suggest orders:

Monitoring customer stock level with consideration of delivery lead time

Maintaining a healthy stock level and ensure sufficient stocks for marketing animations, store openings, product launches…

Reviewing stock reports with the commercial team on a monthly basis

 
Other:

Maintaining and updating sales and customer records

Communicating internally important feedback from customers

Issuing Credit notes when needed (missing or damaged products)

Profile

Proven work experience as a Sales administrator or Sales support agent

Fluency in English and French, another Asian language is appreciated

Strong analytical, and interpersonal skills to effectively interact with all teams and areas of the business

Excellent organizational and multitasking skills

Excellent computer and software skills (advanced level on Excel is a MUST)

This position receives a lot of emails and information, so the candidate must be used to deal with a lot of data

 

Contact for the position:

Lillian LAO
lillian.lao@fccihk.com
+852 2294 7715


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Sales administrator (Hong Kong)




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